Return & Refund Policy

1. Food Products Disclaimer

Due to health and safety regulations in the United States, food products such as coffee sticks and chocolates are non-returnable once opened.

2. Eligible Returns

Returns are accepted only if:

  • The item was damaged during shipping

  • The wrong product was received

  • The product is unopened and unused

3. Return Timeframe

Return requests must be submitted within 14 days of receiving the product.

4. Refund Process

Once the returned item is inspected and approved, refunds will be issued to the original payment method within 7–14 business days.

5. Shipping Costs

If the return is due to our error, shipping costs will be covered by us. Otherwise, return shipping costs are the responsibility of the customer.

6. Contact Information

For questions regarding returns, refunds, or orders, please contact us through our website.